Case Studies  

Saga Publishing engaged Leap Quest Solutions to evaluate organisational capabilities, and lead their sales and marketing teams, to deliver a radically new direct response customer acquisition project.  
 
The result - a campaign delivered on time, on budget, with clear actionable MI and significantly strengthened customer sales for the first time from 11 to 25%. 
 
TCS Europe challenged Leap Quest Solutions to create and embed a new business strategy to broaden their customer spectrum. A simple process was built by hi-lighting their unique company DNA, bringing together their specialist team functions to propel future growth.  
The result - a major new client on board within weeks and key lapsed customers re-engaged. 
 
 

  "I was particularly impressed with the rapid evaluation of our needs, the ability to bring stakeholders together and embed a raft of operational and marketing experience that delivered measurable results to inform our future marketing plans along with significant cultural shifts that my team have been able to take forward for future campaigns.  Matt Bath, Director of Publishing, Saga Group plc